Al Bosphor Turkish Restaurant, a Dubai-based culinary favorite, partnered with Destpeka Digital Business Development to launch a seamless online ordering platform. Within 3 months, they saw a 300% increase in digital orders, reduced phone-based errors, and improved customer satisfaction. Here's how Destpeka helped digitize their operations and scale online revenue.
In the competitive UAE F&B sector, Al Bosphor Turkish Restaurant stood out for its rich flavors and loyal clientele. However, the management realized they were missing out on a major opportunity: online ordering.
Before working with Destpeka, Al Bosphor relied heavily on phone orders and third-party delivery apps, which often resulted in:
Order miscommunications
High commission fees
Limited customer data
No direct channel for promotions
The restaurant needed a professional, branded website with a powerful e-commerce engine to take control of their online sales.
Destpeka built a custom online ordering platform (www.thealbosphor.com) that included:
Multilingual support (English & Arabic)
Mobile-first design
Easy food item management with visuals
Integrated WhatsApp and payment gateway
SEO optimization for local discoverability
Within 90 days of launch, Al Bosphor experienced:
300% increase in online orders
50% fewer customer service issues
2x more returning customers
Enhanced brand credibility with direct ordering
“Destpeka didn’t just build a website. They gave us a full solution that changed how we serve our customers. Now our regulars can order online in seconds, and we’ve reached new areas of Dubai we never expected.”
— Hamza Guzelel, Owner of Al Bosphor Turkish Restaurant
The shift to digital is no longer optional in the UAE F&B sector. Al Bosphor’s success shows that with the right tools and strategy, local businesses can expand their reach, cut costs, and increase customer loyalty — all while maintaining brand identity.
Let Destpeka help you launch a professional, results-driven solution tailored to the UAE market. Contact us today.
